Privacy Policy

Privacy Policy

Privacy Policy

At mercuryupload.com, we have an unwavering commitment to protecting the privacy of our users. This Privacy Policy lays out exactly how we collect, use, and safeguard the personal information you entrust to us. Read it carefully to understand our practices.

What We Collect

Account Info: To create an account, you provide an email address and set a password. We use this solely for authentication and account access purposes.

File Data: When you upload files to our service, we store the actual file contents along with basic metadata like filenames and sizes. This is core to our file storage and sharing capabilities.

Usage Telemetry: We log how you interact with our website and services - pages viewed, uploads/downloads, devices and browsers used, IP addresses, and timestamps. Analyzing this data helps us optimize performance, add new features, and understand user behavior patterns.

How We Use Your Data

Secure Access: Your account email and encrypted password authenticate you to access your file storage and account settings.

File Management: Files you upload are stored and shared per the visibility and link settings you choose for each file.  

Product Evolution: Usage telemetry guides our roadmap for enhancing existing features, building new capabilities, fixing issues, and refining the overall user experience based on actual usage data.

Safeguarding Data: We leverage industry-standard security controls like encryption, access restrictions, auditing, and other measures to protect data from unauthorized access or misuse. However, no system can be 100% infallible against all threats.

Data Disclosure

We never sell or rent personally identifiable user data to third parties for their commercial purposes. Period. However, we partner with select vendors that provide cloud services, analytics, email delivery, and other backend services that enable our platform to function optimally. These providers are subject to stringent data protection requirements.

We may also disclose user information when legally required for law enforcement requests, court orders, or to establish or protect our legal rights.

Tracking Technologies

We use cookies and similar tracking mechanisms to enable core functionality like keeping you logged in, analyzing traffic patterns, and integrating with third-party services if you opt in. Most modern browsers allow you to control these permissions.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store any personally identifiable information from minors.

External Links

Our site may link to external websites or online services not operated by us. We cannot control and are not responsible for their content, security, or privacy practices.  

Privacy Updates

We may update this policy periodically as our data practices evolve. Please check back here for the latest version. Your continued use indicates acceptance of any revisions.

Should you have any other questions about this Privacy Policy, please contact [email protected].

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